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Open courses


 SELECTED COURSE OFFERS for the 2nd half of 2015 

 


Personnel, accounts and law Management control
Revision of the Public Procurement Act
Personal data protection
Taxes in practice
Entitlements of the disabled persons
Logistics and production

7Q + 8D – 7 basic tools of quality improvement and 8 steps

of improvement

FMEA - analysis of potential mistakes in the process and production
Lean Manufacturing - tools in practice
Lean Six Sigma in an organisation
Preparing the team for effective changes in production processes
Sales and Customer service Building profitable B2B relations
Effective sale over the phone
Assertive tools in customer service
Achieving a set sales target
Selling to the clients of the competition
Management Assertive attitude of a manager
Building a sales team
Delegating tasks with feedback
Motivation and results assessment in sales
Planning tasks and personal effectiveness of a manager

Other

The basics of conducting business activity

Negotiations in German

Administration and office employee with English

Savoir-vivre in business

An effective presentation - with charisma and without stress